Read what satisfied customers have to say about Right This Way.

What do clients say about our services?

“I first came into contact with Penny in dealing with a very tense set of circumstances at the Shaw Festival in 1998. The calm, competent and pragmatic approach taken at that time produced no hesitation about contacting her regarding services
on the “Walk Historic Paths” program through the summer of 2001 [Heritage
Toronto]. I cannot think of a better person to work with when faced with challenging

Treating each new set of problems as an exciting adventure, Penny
has invariably been able to provide services to a high level of client satisfaction
while at the same time easing the stress of the hiring organization.”
Lyn Royce
Arts and Heritage Consultant/Audience Development Specialist

” Penny brings a refreshing energy to her work . Her integrity, professionalism
and sharp sense of humor make a work day quite enjoyable! She is always on the
cutting edge when it comes to raising the image and standard in the business
of access and equity.”
Francine Herskowitz
Chameleon Interpreting Services

“Penny provides invaluable guidance to us prior to events to ensure proper setup
arrangements are made so we can be confident that appropriate accommodation
is provided to those who need it. The excellent service she provides to participants
plays a crucial role in the success of our events. We know we can always rely
on Penny to deliver outstanding service on our behalf.

” Penny’s work has always been very reliable, professional while at the same time
personable. Penny makes a point of connecting with people and goes above and
beyond in her efforts to provide her excellent services. We look forward to
any opportunity to work with her.”